Privacy Policy

Effective Date: 4th September 2024

At The CEO Lounge, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, make reservations, or interact with our services.

We collect personal information in the following ways:

• Information You Provide: When you make a reservation, subscribe to our newsletter, or contact us through our website, we may collect personal details such as your name, email address, phone number, and any other information you choose to provide.
• Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, device information, and how you interact with our website (e.g., pages visited, links clicked).

We use your personal information for the following purposes:

• Reservations and Services: To manage reservations, provide customer service, and enhance your experience at The CEO Lounge.
• Communication: To send you confirmations, updates, and promotional material related to The CEO Lounge (only with your consent).
• Website Improvement: To analyse website performance and usage, improve our offerings, and deliver a better user experience.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting business, or serving you, as long as they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to a legal request, such as a court order or subpoena.

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device to collect standard internet log information and visitor behaviour information. You can adjust your browser settings to decline cookies, though this may affect your experience on our site.

We take reasonable precautions to protect your personal information. We implement security measures to safeguard your data, such as secure servers and encrypted connections. However, no data transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access and Correction: You may request access to your personal data and correct any inaccuracies.
• Deletion: You may request that we delete your personal information.
• Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated. Please review this Privacy Policy periodically to stay informed of any changes.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

The CEO Lounge
93-97 New Road, Barking and Dagenham, Dagenham, RM10 9NL, United Kingdom
support@theceolounge.com